This Privacy Policy describes how Craftsmenship Pvt Ltd (“Craftsmenship,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website or interact with our services. Please read this policy carefully to understand how we handle your information. By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Personal Information We Collect

We may collect various types of personal information from you, including:

1.1 Information You Provide: When you visit our website, make a purchase, or interact with our services, we may collect information such as your name, email address, mailing address, phone number, payment information, and any other information you voluntarily provide to us.

1.2 Automatically Collected Information: We automatically collect certain information about your device and browsing activity on our website. This information may include your IP address, browser type, operating system, referring/exit pages, clickstream data, and other usage information. We collect this data using technologies such as cookies, log files, web beacons, and similar tracking technologies.

  1. Use of Personal Information

We may use the personal information we collect for various purposes, including:

2.1 Providing and Improving Our Services: We use your information to process and fulfill your orders, communicate with you about your purchases, and provide customer support. We also use this information to enhance and personalize your experience on our website and improve our products and services.

2.2 Marketing and Advertising: With your consent, we may send you promotional emails and marketing communications about our products, services, and special offers. You can opt-out of receiving these communications at any time by following the instructions provided in the email or contacting us directly.

2.3 Fraud Prevention and Security: We may use your personal information to detect and prevent fraud, unauthorized access, and other illegal activities. This includes verifying your identity, conducting security investigations, and monitoring for suspicious transactions.

2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal processes. This may include responding to governmental requests, subpoenas, court orders, or protecting our rights and property.

  1. Sharing of Personal Information

We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. These service providers have access to your information only to the extent necessary to perform their tasks on our behalf and are obligated to protect your information.

3.2 Business Transfers: If Craftsmenship is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

3.3 Legal Compliance and Protection: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also share your information to protect our rights, property, and the safety of our users or others.

  1. Your Rights and Choices

4.1 Access and Update: If you would like to access, review, update, or delete the personal information we hold about you, please contact us using the information provided at the end of this Privacy Policy. We will make reasonable efforts to respond to your request promptly.

4.2 Marketing Communications: If you no longer wish to receive marketing emails or communications from us, you can opt-out by following the unsubscribe instructions provided in the email or contacting us directly.

4.3 Cookies and Tracking Technologies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, certain features of our website may not function properly.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer require your information, we will securely dispose of it in accordance with our data retention policies.

  1. Security Measures

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete the information from our records.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be effective when posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us by email at